Frequently Asked Questions
Everything you need to know about our handcrafted makeup brushes.
What makes OMNIA brushes different from other professional brands?
OMNIA brushes are handcrafted using the finest materials, featuring our exclusive Omnilux™ synthetic filaments or premium natural hair. Each brush is meticulously balanced and designed to provide superior product pickup and seamless blending for a professional finish.
How should I clean and maintain my OMNIA brushes?
To preserve the longevity of your brushes, we recommend cleaning them weekly with a gentle brush cleanser or mild soap. Avoid submerging the ferrule in water to protect the adhesive, and always dry them flat or upside down to maintain the shape of the bristles.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on the destination. Please note that international orders may be subject to local customs duties and taxes upon arrival.
What is your return policy?
We want you to love your tools. If you are not completely satisfied, you can return unused items in their original packaging within 30 days of purchase for a full refund or exchange.
Are OMNIA brushes cruelty-free?
Yes, all OMNIA brushes are 100% cruelty-free. Our synthetic Omnilux™ line is completely vegan, and our natural hair brushes are ethically sourced without harming any animals.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.